System Updates

NauSYS Charter Zone Portal Launch

7/2025

Charter Zone’s core tools let your clients manage booking details, insert the crew list, upload documents, share arrival information, and more – all in one place. This makes check-ins at your base faster, smoother, and better organized, with fewer last-minute surprises. These essential features are available for free to all NauSYS professional package subscribers. More advanced features are available depending on your Premium Partnership status and BaseOps app usage. For more information read the “Key features” paragraph down below.

How do you benefit from the Charter Zone?

✔ One unified portal link replaces multiple tools Guests receive a single, user-friendly link for everything: crew list, extras booking, document uploads, payment, and arrival information. No more sending separate forms or follow-up emails.

✔ Guest data flows automatically into your NauSYS system All details provided by the client (crew list, extras, arrival times, payments) land directly into  NauSYS, eliminating manual entry, reducing errors, and saving valuable time.

✔  Enhanced guest experience without extra workload for your team Thanks to self-service tools like online payments, extras manager, and personalized pre-arrival information, guests feel informed and supported while you reduce repetitive tasks – so your staff can focus on welcoming, not chasing paperwork.

✔ Option for fully digital check-in/out and real-time communication (for BaseOps users) If you use the BaseOps app, the check-in, check-out, and base communication process is also completely digital and synchronized with Charter Zone, making operations seamless both online and on-site.

Key Features – All in One Place:

✔ Manage Crew List, Arrival & Departure Info

✔ Manage Extras (view & book online)

✔ Download Base Information & Boarding Pass

✔ Sign & Download Booking Contract

✔ Credit Card Payment for Booking

✔ Credit Card Payment for Extras *

✔ Security Deposit Authorization by Credit Card *

✔ Comments (for guest notes or requests) *

✔ Sailing Resume Questionnaire and Satisfaction Survey *

✔ Digital Check-In/Check-Out & Digital Boarding Report **

✔ Real-time Echo Client Chat with Base Staff **

✔ Full Data Synchronization with BaseOps App **

* Premium Partnership Feature – Available to companies with Premium Partnership status. Becoming a Premium Partner unlocks advanced tools designed to enhance the guest experience and simplify booking management.

** BaseOps App Users Feature – Available to companies using the BaseOps app, our solution for fully digitizing base operations. BaseOps enables real-time base management, fully synchronized with NauSYS and Charter Zone.

Agency-Friendly by Design

Charter Zone fits seamlessly into existing booking flows – including those handled by partner agencies. The portal remains neutral and client-focused without exposing unnecessary details.

Validation of Greek fleets – Certificates of Nationality for Merchant Vessels

01.10.2024

Certification Status

◦ If multiple companies offer the same yacht and each company holds the certificate of nationality for that yacht, it will be marked as “certified” with a blue tick.

◦ Any company that has not yet provided the certificate will have it marked with a gray tick and labeled as “pending.”

These blue and gray ticks will appear next to the yachts and providers names on the search results page while agents search for boats in the Agency portal.

Listing Priority Criteria, yachts are listed based on several factors in a specific order.

◦ Certification Status: certificated yachts (with all companies holding the certificate) might be prioritized over pending ones

◦ Final Price: listings are sorted from lowest to highest final price

◦ Agency Commission: listings are sorted by agency commission from highest to lowest

Payment Rate Number

10.09.2024

A new feature for tracking payment rates is enabled in NauSYS.

To see which payment installment is due next, go to Bookings – Payment Plan – Payment Rate Number.

For example, if the total number of installments is 3 and two payments have been made, the next payment due will be 3/3, indicating the third installment.

Multiple Options Cancellations

09.09.2024

Here’s a step-by-step guide on how to use the new feature to select and cancel multiple options at once.

To be able to see and use this feature be sure that you are in the Yacht Reservations module.

Activate the Multiple Select Button:

Ensure the Multiple Select button is turned on. This will enable the ability to choose more than one option at a time.

Select Options:

Click on one option to highlight it. Then, press and hold the Ctrl key (or Cmd on Mac) on your keyboard. While holding down Ctrl, click on each additional option you want to select to cancel.

Cancel Selected Options:

After selecting all the options, go to the Actions menu. Click on Storno Selected Options to cancel all the options you’ve chosen.

RESERVATION TAGS

16.11.2023

A new feature Reservation TAGS allows you to make TAGS on your bookings by yourself.

Its main purpose is to create custom categories for each booking, which results in a quicker and easier search.

For all additional information, for creating and implementing Reservation TAGS, you can contact our support team.